STORE POLICY

Welcome to OrgoClowd! We are delighted to have you as our valued customer. Please take a moment to review our store policies to ensure a smooth shopping experience.

1. Ordering and Payment

Order Processing

Orders are processed within 1-2 business days after receiving payment.
We accept various payment methods, including credit/debit cards, net banking, and digital wallets.

Order Confirmation

Once your order is placed, you will receive an email confirmation with the details of your purchase.

Cancellations

You can cancel your order within 24 hours of placing it. After this period, the order may have already been processed and cannot be canceled.

2. Shipping

Shipping within India

We offer shipping across India.
Delivery times vary based on your location. Please refer to our Shipping Policy for more details.

Free Shipping

Enjoy free shipping on orders over 799.00.

International Shipping

At the moment, we only ship within India. International shipping options may be explored in the future.

3. Returns and Refunds

30-Day Return Policy

If you are not satisfied with your purchase, you can return the product within 30 days of receiving it.

Return Eligibility

Products must be unused, in their original packaging, and in the same condition as received to be eligible for a return.

Refund Process

Contact our customer service team at care@orgoclowd.com to initiate the return process.
Upon receiving and inspecting the returned item, we will process your refund to the original payment method.

4. Customer Support

Contact Us

If you have any questions, concerns, or feedback, please reach out to our customer service team at care@orgoclowd.com. We are here to assist you.

5. Privacy and Security

Data Protection

We prioritize the security of your personal information. Please refer to our Privacy Policy for details on how we handle your data.

6. Terms and Conditions

Acceptance of Terms

By shopping with us, you agree to abide by our Terms and Conditions. Please read them carefully.

Privacy & Safety

1. Collection of Information

Personal Information

We collect personal information, including but not limited to your name, email address, and shipping address, to process and fulfill your orders.

Payment Information

We do not store your payment information. All payment transactions are securely handled by our trusted payment gateways.

Cookies

We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

2. Use of Information

We use your information to process orders, provide customer support, and improve our services.
Your email address may be used to send you order updates, promotional information, and newsletters. You can opt-out at any time.

3. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.

5. Compliance with Laws

We comply with all applicable laws and regulations regarding the privacy and security of your information.

6. Access to Your Information

You can access, update, or delete your personal information by contacting our customer service team at care@orgoclowd.com.

7. Children's Privacy

Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We reserve the right to update our Privacy & Safety policy. Any changes will be posted on this page.

9. Contact Information

If you have any questions or concerns about our Privacy & Safety practices, please contact our customer service team at care@orgoclowd.com.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments